Please forward to the correct Department.
Customer complaint.
I purchased about 2 months ago the following printer MG3122
This printer has been the most terrible printer I have ever purchased! It does not feed paper, has connection problems (via USB Cable), and has to be the most frustrating Computer item I have ever owned. To ensure what this means: I started using the Computer at the age of 9, because I won and OSBORNE 1 (this was the first Laptop ever in 1981!) including Computer classes. Yes, I started young, and right now, I'd prefer actually an ancient Computer, than your Product.
I thought uh, a Canon, that stands for Quality. I could have not been further away from the truth.
Shame on Canon for producing such crappy product & marketing it to the masses!
If I'd still have the box, I'd send it right to your desk, and ask you to try and use it.
I can guarantee you, you'd be throwing it out off your office window. Which makes me wonder, WHO's printer & products you are using, seeing that your own do not work.
I would have left as nice of a review as this letter is, however your Company lucked out, that particular part (to post reviews) was supposedly undergoing maintenance. Ha, as if, you just don't want other people to leave more negative feedback!
Why am I raving like this? Because, I actually really needed to print something, and your "fine" product failed me for over 3 hours in a row. I guess I will be dusting off my 15 year old laser printer & see if that still has a mile left on it. If it has it will beat your product by miles.
Sad to say.
I hope you will find yourself in a similar situation one day, with this product; trust me you will remember me when it happens. (Not even a question of IF, only a question of when). In the 1.5 months I have owned this printer, it worked exactly for 2 days. Unbelievable.
Have a great day!
Best regards,
Trixie
P.S: Now where did I put that baseball bat... it seems just the right tool for this printer!
